Terms & Conditions

Terms & Conditions

By booking or staying at the ZEN A Frame, guests agree to follow the terms and guidelines outlined below. These terms are intended to help ensure a safe, comfortable, and enjoyable experience for all guests while protecting the property and its surrounding natural environment.

Reservations

All reservations must be made by guests who are at least 21 years of age. The person making the reservation must be present during the stay and assumes responsibility for all guests included in the booking.

Guest Limit

The property accommodates a maximum of four guests unless otherwise approved in advance. Only registered guests listed on the reservation are permitted to stay at the property.

Check In and Check Out

Check in and check out times will be provided prior to arrival. Guests will receive instructions for accessing the property, including the lockbox access code. Early check in or late check out may be available upon request but cannot always be guaranteed.

Payments

All booking payments must be completed according to the terms presented during the reservation process. Reservations are not confirmed until payment has been successfully processed.

Cancellation Policy

A full refund is available for cancellations made within 48 hours of booking, provided the check in date is at least 14 days away. A 50 percent refund is available for cancellations made at least 7 days before the scheduled check in date. Cancellations made within 7 days of check in are non refundable.

House Rules

Guests agree to follow all house rules during their stay. These guidelines are in place to maintain the comfort, safety, and peaceful environment of the property. Parties, events, and large gatherings are not permitted unless approved in advance.

Use of Property

The ZEN A Frame is located in a natural forest environment that includes features such as trees, uneven terrain, and a natural brook. Guests acknowledge that outdoor areas may contain natural elements and surfaces that can become slippery or uneven due to weather conditions.

Use of Amenities

Guests may use the amenities provided at the property, including the sauna, fireplace, fire pit, deck areas, and outdoor spaces. Guests agree to use all amenities responsibly and according to any instructions provided in the guest guide.

Guest Responsibility

Guests are responsible for maintaining the property in good condition during their stay. Any damage caused during the stay must be reported promptly. Guests may be responsible for repair or replacement costs resulting from damage caused during their visit.

Safety and Liability

By staying at the property, guests acknowledge that they are responsible for their own safety and the safety of members of their group. The property owners are not liable for accidents, injuries, or loss of personal belongings that may occur during a guest’s stay.

Acceptance of Terms

By confirming a reservation and staying at the ZEN A Frame, guests acknowledge that they have read, understood, and agreed to these Terms and Conditions.

House Rules

Zen A-Frame House Rules

1. Minimum Age Requirement

Guests must be 21 years of age or older to book the property. The person making the reservation must be present during the stay.

2. Registered Guests Only

Only the number of guests listed on the reservation are permitted on the property unless approved in advance.

3. No Parties or Events

Parties, events, or large gatherings are not permitted without prior written permission by a host. The home is intended for quiet enjoyment and relaxation.

4. Quiet Hours

Quiet hours are from 10:00 PM – 7:00 AM to respect the peaceful nature setting and neighboring properties.

5. No Smoking or Vaping

Smoking or vaping is not allowed inside the home. If smoking outside, please dispose of cigarette butts properly and never throw them on the ground or deck.

6. No Candles

Candles are not permitted inside or outside the home due to fire safety concerns.

7. Outdoor Fire Pit

All campfires must be contained in the stainless steel fire pit only. If the fire pit has been removed, campfires are not permitted due to local burn bans or owner discretion. The surrounding forest is highly susceptible to fire. A $1,000 fine may be charged if there are signs of a fire when campfires are not permitted.

8. Indoor Fireplace

The indoor fireplace is a special feature of the home and must be used responsibly. Only 1–3 small pieces of firewood are needed to maintain a safe and comfortable fire. Do not overload the fireplace or leave a fire unattended. If you are unsure how to operate the fireplace, please review the instructions in the guest book or contact the host for guidance before lighting a fire. Use of the fireplace is at your own risk, and guests assume responsibility for safe operation. Guests may be held responsible for any damage caused by misuse of the fireplace.

9. Sauna Use

Please follow all listed instructions in the guide book when using the sauna. Use of the sauna is at your own risk, and guests assume responsibility for safe operation. Do not use the sauna if intoxicated or under the influence of drugs or alcohol.

10. Trash & Recycling

Garbage and recycling bins are located at the corner of the parking area. Please ensure the lids are securely closed after disposing of waste to prevent wildlife from accessing the bins.

11. Property Trails

Please stay on designated trails when exploring the property to help protect the surrounding environment.

12. Grill

Please clean the BBQ grill after use.

13. Deck and Loft Safety

Please keep a close eye on children when using the upstairs loft area and deck.

14. Damage Reporting

Accidents happen and we understand that. Please report any damage during your stay so we can address it promptly. Guests are responsible for any damage that occurs during their stay. Unreported damage discovered after checkout may result in additional charges.

15. Respect the Home & Property

Please treat the Zen A-Frame with care and respect so future guests can enjoy the same peaceful experience. Excessive mess, damage, or misuse of the property may result in additional cleaning fees or repair charges.

16. Illegal Activity

Illegal activity of any kind is strictly prohibited on the property.

17. Use of Property & Amenities at Your Own Risk

Guests acknowledge that the property includes natural and built features such as stairs, balconies, steep terrain, wooded areas, trees, a natural stream with running water, rocks, fire features, grills, walkways, and a sauna. The property is located in a natural forest environment and contains uneven ground, steep terrain, roots, rocks, and other natural obstacles. Areas near the stream and throughout the property may become slippery due to water, moss, rain, snow, or ice, and walkways, rocks, and outdoor surfaces may become slippery, uneven, or unstable, especially during winter weather or other adverse conditions. The natural stream and surrounding areas may also contain rocks, branches, debris, or other sharp objects commonly found in outdoor environments.

By booking and staying at the property, guests accept full responsibility for their own safety and the safety of all members of their group and agree to use all amenities, structures, and outdoor areas at their own risk. The host and property owners shall not be held liable for any accidents, injuries, slips, falls, cuts, or loss or damage to personal property that may occur on the property or while using its amenities.

Guests agree to exercise caution at all times, particularly near the stream, rocks, steep terrain, stairs, balconies, wooded areas, and outdoor spaces. Children must be supervised at all times. By confirming the reservation, guests acknowledge that they have read and agree to the house rules and assume responsibility for their actions and the actions of anyone in their group while on the property.